Privacy Policy
Caroline & Avery respects your privacy. This policy explains what personal information we collect when you visit or shop on our website, and how we use it.
Information we collect
- Contact and order details such as your name, email address, shipping and billing address and phone number.
- Payment information, which is processed securely by our payment providers. We do not store your full card details.
- Device and usage information such as your IP address, browser type and the pages you visit, collected through cookies and similar technologies.
How we use your information
- To process and deliver your orders and handle returns.
- To communicate with you about your order and answer your questions.
- To send marketing emails if you've opted in — you can unsubscribe at any time.
- To keep our store secure and prevent fraud.
- To improve our website and shopping experience.
Sharing your information
We share your information only with service providers who help us run our store (such as Shopify, payment processors and shipping carriers), or when required by law. We never sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you. To make a request, contact us at the email below.
Contact
For questions about this policy, email support@carolineandavery.com.